What to Do if You Used the Wrong Email Address to Set Up Your Account

If you have access to the email address used to set up the account, you can change the email address by using the My Mitsubishi Connect Mobile App or the Mitsubishi Owner's Portal.

If you do not have access to the email address used to create the account, contact Mitsubishi Connect Customer Care to cancel the account and re-register. To contact Mitsubishi Connect Customer Care, press the iCall button inside your car. Or call:

• USA: [phone]
• UK: [phone]
• Germany: [phone]
• Spain: [phone]

To update your email address, follow the steps below.

My Mitsubishi Connect Mobile App

1. Sign in to your account on the My Mitsubishi Connect Mobile App.
2. Select "Account Settings" by selecting the gear icon on the home screen.
3. Select "My Account."
4. Select "Email Address."
5. Enter your new email address.
6. Confirm your new email address.
7. Save your changes.

Mitsubishi Owner’s Portal

1. Sign in to your account on the Mitsubishi Owner’s Portal using your preferred internet browser.
2. Select "MY ACCOUNT."
3. In the Sign In Credentials area, enter your new email address.
4. Click "UPDATE."