For the SOS and Call MITSUBISHI Assistance buttons inside the vehicle to work:
- You must start the vehicle engine to power the telematics control unit.
- The vehicle must be in an area with good GPS and cellular coverage.
- You must have an active subscription.
In Triton vehicles, the Call MITSUBISHI Assistance button is found on the infotainment menu screen. Press the "Info" button, then press "MITSUBISHI CONNECT Services."
* In some cases, the SOS button will connect you to the Mitsubishi Connect Services Emergency Response Center even without an active subscription:
- If the vehicle is within 2 years of the model year release and is not a fleet vehicle, the SOS button will work.
- If the vehicle is 2 or more years old or was previously sold to a fleet company, such as a rental car company, the SOS button will not work unless you purchase a Mitsubishi Connect package.