The My Mitsubishi Connect Mobile App allows you to cancel your subscription. This action removes information from your profile, removes the vehicle from your account, and removes any paid active subscriptions associated with your account.
To cancel your account, turn off the vehicle’s engine, and then follow the steps below.
- Sign in to your account on the My Mitsubishi Connect Mobile App.
- Select "Account Settings" by selecting the gear icon on the home screen.
- Select "Cancel Account" and review the summary of actions associated with canceling the account.
- When you are ready, select "Cancel My Account" and then select the back arrow to return to the previous menu.
You can also contact the Mitsubishi Connect Customer Care Center to speak to an agent. You will need your account security PIN to complete the cancellation process.
To contact Mitsubishi Connect Customer Care from Outlander and Outlander PHEV vehicles, press the "Map" button on the infotainment menu screen. Press the headphone icon to call customer care. In Eclipse Cross vehicles, press the iCall button, located in the overhead console.
Or use your mobile phone to call the Mitsubishi Connect Customer Care Center directly:
USA: 1-888-564-1411
Canada: 1-888-576-4878
See also: How to Get a Refund of Charges after Cancelling your Subscription