Mitsubishi Connect Customer Care can assist with roadside assistance, emergency assistance, account registration and cancelation, remote operations, updating payment information, processing purchases, forgotten PIN or password, stolen vehicle tracking, and so on.
You can call Customer Care from your vehicle or through a direct dial number.
Calling from inside your Eclipse Cross vehicle: From inside your vehicle, and while the engine is turned on, press the iCall (Information Assistance) button. One of our care center agents will be with you shortly. When the call is complete, press and hold the iCall button to hang up.
Calling from inside your Outlander and Outlander PHEV vehicle: From inside your vehicle, and while the engine is turned on, press the "Map" button on the infotainment menu screen. Press the headphone icon to call customer care. One of our care center agents will be with you shortly. When the call is complete, press “Hang up” on the infotainment screen.
Calling direct: You can call the Mitsubishi Connect Customer Care Center directly:
USA: 1-888-564-1411
Canada: 1-888-576-4878
Note: To report a technical issue with your Mitsubishi Connect services, you can report the problem to Mitsubishi Connect Customer Care.
See also: How to Report a Problem with the Mitsubishi Connect Service