What to Do if You Used the Wrong Email Address to Set Up Your Account

If you have access to the email address used to set up the account, you can change the email address by using the My Mitsubishi Connect Mobile App.

If you do not have access to the email address used to create the account, contact Mitsubishi Connect Customer Care to cancel the account and re-register.

From Eclipse vehicles, to contact Mitsubishi Connect Customer Care, press the iCall button in the overhead console.

From Outlander and Outlander PHEV vehicles, to contact Mitsubishi Connect Customer Care, press the "Map" button on the infotainment menu screen. Press the headphone icon to call customer care.

Or use your mobile phone to call the Mitsubishi Connect Customer Care Center directly:

USA: 1-888-564-1411

Canada: 1-888-576-4878

To update your email address, follow the steps below.

1. Sign in to your account on the My Mitsubishi Connect Mobile App.
2. Select "Account Settings" by selecting the gear icon on the home screen.
3. Select "My Account."
4. Select "Email Address."
5. Enter your new email address.
6. Confirm your new email address.
7. Save your changes.