Mitsubishi Connect is a platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. Mitsubishi Connect is provided through a simple, subscription-based service that is comprised of the following components:
- An embedded Telematics Control Unit equipped with a 4G LTE cellular modem and GPS capability that operates on a cellular network and is factory-installed within the vehicle.
- Two in-vehicle buttons that connect to a call center. One is the SOS Emergency Assistance button to be used in the event of an emergency. The other is the Information Assistance/Roadside Assistance button to be used in the event of a breakdown or when account services are required. The Information Assistance button is a physical button in Eclipse Cross vehicles and an infotainment screen button in Outlander and Outlander PHEV vehicles.
- The My Mitsubishi Connect Mobile Application that can be downloaded through the app store on a compatible Apple or Android smartphone.
- The Mitsubishi Owner's Portal that is available through a compatible web browser on your computer.
- Services using wireless communication networks and the Global Positioning System (GPS) satellite network. Not all Mitsubishi Connect Services are available everywhere, particularly in remote or enclosed areas. The area in which you are driving may affect the service that we can provide to you, including but not limited to routing and GPS services like our ability to determine your vehicle's precise location.
Mitsubishi Connect supports customers 24 hours a day, 365 days a year in the event of an accident. In addition, remote services such as remote control of the vehicle from a smartphone or smart speaker are also available, such as remote climate and remote charging functions.