How to Add a Secondary User to Your Account

The primary user can invite up to five additional members to use the account.

Note: All users of the account need to know the 4-digit security PIN.

To add another user to your account, follow the steps below.

Mitsubishi Owner’s Portal

1. Sign in to your account on the Mitsubishi Owner’s Portal using your preferred internet browser.
2. Select the "My Garage" tab.
3. Scroll down and sign in to Mitsubishi Connect.
4. After signing in, look for "Select Telematics Vehicle" and select your vehicle's VIN from the list. If your VIN is not shown, then you need to add your vehicle to Mitsubishi Connect using the My Mitsubishi Connect Mobile App.
5. Select "ACCESS CONTROLS."

   Note: If you do not have an option for Access Controls, then you may need to add your vehicle VIN to your account. See step 4.

6. Scroll down to the User Management section and select "Add USER."
7. Enter the information for the new user you would like to add, including their email address. Then select the features you would like the new user to have access to.
8. Select "SAVE CHANGES."

The new user will receive an invitation at the email address you entered. The new user must accept the invitation within 48 hours. After 48 hours, the invitation expires and the primary user will have to resend the invitation.

Note: If you are signed into the Owner’s Portal as a secondary user, you cannot add another secondary user. Only the primary user can invite another user.