You can lock or unlock your car’s doors remotely by using the My Mitsubishi Connect Mobile App or the Mitsubishi Owner's Portal.
To function properly, the engine must be off and the doors and trunk must be closed.
Model Year 2025 and newer Outlander vehicles: At the top of the home screen of the My Mitsubishi Connect app, the current locked or unlocked status of your vehicle is displayed.
If you choose to unlock the doors:
- A PIN is required before Remote Door Unlock feature can be used on the My Mitsubishi Connect App. Please secure your PIN appropriately and do not share it.
- If you do not open a door within 30 seconds, the doors will relock.
- For Eclipse Cross vehicles: the trunk will remain locked.
- For Outlander and Outlander PHEV vehicles: the trunk will unlock.
Note: When you are away from your registered Mitsubishi Connect vehicle, if you have left any door unlocked, a notification is sent to your smartphone automatically.
My Mitsubishi Connect Mobile App
To lock or unlock the doors, follow the steps below.
- Sign in to your account on the My Mitsubishi Connect Mobile App.
- Select the remote-operations or car icon at the bottom of the home screen.
- Select the door icon.
- Select the lock or unlock icon. If you select the unlock icon, then enter your security PIN when prompted.
- A message appears that confirms the success or failure of your request.
Mitsubishi Owner’s Portal
- Sign in to your account on the Mitsubishi Owner’s Portal using your preferred internet browser.
- Select the "My Garage" tab.
- Scroll down and sign in to Mitsubishi Connect.
- Select the "UNLOCK" or "LOCK" button under "VEHICLE STATUS" and then enter your security PIN when prompted. If you cannot remember your PIN, you can try three times. After three unsuccessful attempts, remote operations will be locked for 30 minutes.
- A message appears that confirms the success or failure of your request.
See also:
How to Receive Door Lock Reminders and Window Open Notifications