If using the mobile app to start the Climate does not work, please review the following requirements:
- Your phone and the vehicle must have good cellular coverage.
- Your vehicle must be located in an open area.
- The engine must be turned off and the vehicle gear in Park (P).
- All doors to the vehicle must be closed and locked using the key fob or mobile app.
- The hood must be closed.
- The vehicle key must be outside of the vehicle.
- The brake pedal cannot be depressed.
Additionally, the Remote Climate will not work if any of the following are true:
- The Climate is already on.
- You have used Remote Climate two times already. After two consecutive Climate operations, you must manually start the engine and drive over 8 km/h or 5 mph a short distance to reset the counter.
- Your PIN is locked. If you entered an incorrect PIN three times on any screen in the My Mitsubishi Connect Mobile App, remote operations will be locked for 30 minutes. You can wait 30 minutes, or reset your PIN in the mobile app, or Sign Out and Sign In again.